Program Director – Dolores Rodriguez
152 Baden Street
Rochester, NY 14605
Hours of Operation:
Monday – Friday: 8:30 a.m. – 5:00 p.m.
The Emergency and Family Assistance department assists residents to meet basic family needs. Families and individuals seeking emergency assistance will be able to resolve immediate needs for food, clothing, rent, transportation, vital records, advocacy and identify steps to avoid repeat crisis. Additionally, families and individuals will be referred to other services such as substance abuse treatment programs, case management services and job training or employment programs. The goal of the Emergency and Family Assistant department is to assist residents to become financially self-sufficient.